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With people being the lifeblood of the organization, it’s no surprise that the success of a transformation program hinges on how your workforce responds to change.
At Factum, we’re often asked about the difference between change and transformation. Our answer is that change is a part of transformation, with transformation consisting of a numerous amount of changes. Thus, making a single change may not affect the way things work, but a transformation will enact significant change.
This is why preparation is key for transforming the business, which includes getting workforce buy-in for what’s to come. And even though there may be other organizational aspects to address—such as infrastructure, systems, and process—preparing your personnel for the changes they will face is the most important step to a successful transformation. This is especially true when you seek change management consulting from outside the organization.